Process Discovery & Prioritization 101

3 steps to building a business case for process automations that gets approved and how you track the success

Date: 8th April 2021
8:00 am PT/11:00 am ET/15:00 GMT

Round table event with special panel guest Shipra Mitra


Shipra Mitra is an empathetic thought leader who embraces changes with transformational opportunities. Her expertise is backed by strong technical foundation on Intelligent Automation, Business Intelligence and Database Management.

She provided end-to-end leadership – from strategy definition, roadmap design, solution design, implementation, governance, to operations for Solution Delivery practices catered to internal and external Business users

Shipra has successfully build consulting practices in Intelligent Automation and Business Intelligence solutions for companies like Infosys, KPMG, EPAM and Sprint.

She has worked in industry verticals of Healthcare, Insurance, Life Sciences (S&M), Utility, Finance and Manufacturing in functional areas of Claims, Sales and Marketing, Inventory/Materials Management, Financial Planning and Consolidation, and Enterprise Performance Management.

In this event, our host will discuss with the panel 3 key aspects of building a successful, auditable business case.

Key Takeaways:

  • Getting the project numbers right, and understanding where the improvements are confirmed.
  • How to avoid the well-meaning logical traps colleagues and management may lay in valuation of project impact.
  • A method of articulating the complete business case.
  • During the webinar, any appropriate benchmarks will be shared for use in evaluating your efforts.

After the webinar, we will share a Return on Investment Spreadsheet which builds on the previous sheets, and lets you project TCO and value three to five years in the future.


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The Hosts

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Raun Kilgo

Advantage Point Solutions CIO, Founder of Cybernetic Process Practice

Raun Kilgo is a business process, automation and analytics professional with more than 30 years of process optimization and business architecture experience.

He is a thought leader in the robotic automation sector, having led automation efforts in a variety of industries since 2006. He has taught teams in client companies how to define and execute high-impact and sustainable robotic automations.

Prior to focusing on process automation, Raun directed product management groups of wireless speech recognition platform providers, the world’s most robust automatic call distributors and predictive dialers.

Alongside this he successfully led the turnaround of a value-add telecommunications company impacted by internet technologies, and served in leadership roles in the satellite communication sector for both AT&T and GE.

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Doug Erb

Lanshore LLC, Founder & CEO, Author of upcoming book The Digital Worker

Doug is the CEO and founding partner of Lanshore.  His interest in founding Lanshore was to bring automation techniques to Sales Operations and Revenue enhancing departments of organizations while exploring other use cases for organizations operationally.  

When Doug started working with RPA and ML several years ago, his goal was to make revenue and sales forecasting a more reliable math and science based exercise rather than the guess work it has become over the years. 

This led Doug to look at RPA as a form of retrieving, cleansing and confirming information is correct and in a steady state, and also to leverage Deap RL as a method for successful forecasting for businesses.

This new and exciting work within RPA and ML is enhancing Doug's BIO as one of the most recognized people in the focus of Sales Performance Management which has eclipsed 20 years.